Shipping policy

At Urban Printshop & Design Studio, we strive to provide timely and reliable shipping services for all of our products. Please take a moment to review our shipping policy to ensure a smooth and efficient order fulfillment process.

1. Order Processing Time
Once your order is placed and payment is confirmed, we will begin processing your order. Our standard order processing time is 7-10 business days. Please note that processing times may vary based on product availability, customizations, and peak order periods. We will notify you if there are any significant delays with your order.

2. Shipping Time
Shipping times will depend on the delivery method selected and your location. Once your order is shipped, delivery typically takes between 3-7 business days for domestic orders within the U.S. International orders may take longer depending on the destination and customs processing.

3. Shipping Rates
Shipping rates are calculated based on the size, weight, and destination of your order. You will be able to review your shipping cost during the checkout process before finalizing your purchase. For large or bulk orders, our team will contact you directly to provide a custom shipping quote.

4. Shipping Methods
We offer a variety of shipping options, including standard and expedited services. We use trusted carriers such as FedEx, UPS, and USPS to deliver your order. The available shipping methods and their associated costs will be displayed at checkout.

5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.

6. Shipping to P.O. Boxes
We can ship to P.O. Boxes using USPS for eligible orders. If you need to ship to a P.O. Box, please choose the appropriate shipping method during checkout.

7. International Shipping
We offer international shipping to a variety of countries. International shipping charges and delivery times will vary depending on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees associated with international shipments. These charges are not included in the shipping fee and are the responsibility of the recipient.

8. Order Changes and Address Corrections
Please review your order and shipping information carefully before completing your purchase. Once an order is processed, we cannot guarantee that changes or address corrections can be made. If you notice an error with your shipping information, please contact us immediately at info@urbanprintshopco.com, and we will do our best to assist you.

9. Lost or Damaged Shipments
While we take great care in packaging and shipping your order, there is always a possibility of damage or loss during transit. If your package arrives damaged or if your shipment does not arrive within the expected delivery window, please contact us immediately. We will work with the carrier to resolve the issue, and in some cases, we may need you to file a claim with the carrier. Please retain all packaging materials and photographs of any damage for documentation.

10. Return and Exchange Policy
For information regarding returns, exchanges, and refunds, please refer to our Return Policy page. We will be happy to assist you with any concerns or issues related to your order.

11. Shipping Holidays
Please note that shipping carriers do not operate on major holidays, and these days may not be counted toward delivery times.

If you have any questions or need further assistance with your shipment, please feel free to contact us at info@urbanprintshopco.com.